Guides

Straight answers for the questions homeowners ask in the middle of a leak.

Emergency

What to do in the first hour after water damage

Shut off the water at the main valve, turn off power to wet areas if it's safe, move valuables off the floor, photograph everything, and call for extraction. The goal of the first hour is to stop the water and start the clock on drying.

Insurance

Does homeowners insurance cover water damage in Arizona?

Most Arizona homeowners policies cover sudden and accidental water damage, such as a burst supply line or failed water heater. They typically exclude gradual leaks, surface flooding and sewer backup unless you've added coverage. Your exact policy wording decides.

Drying

How long does water damage take to dry?

With professional air movers and dehumidifiers, most clean-water losses dry in three to five days. Tile over slab, cabinets, hardwood and wall cavities take longer. The job is done when moisture readings match dry areas of the house, not after a set number of days.

Prevention

Monsoon season: how to prepare your Valley home

Before monsoon season starts on June 15, clear roof scuppers and gutters, check door and window seals, make sure yard grading sends water away from the house, and know where your main water shutoff is. After each dust storm, check roof drains again.

Mold

Can mold grow after water damage in Arizona's dry climate?

Yes. Dry outdoor air doesn't protect a wet wall cavity, cabinet or carpet pad. Mold can begin growing on damp materials within 24 to 48 hours, so fast, measured drying is the best prevention after any leak.

Problems

Why is my AC leaking water through the ceiling?

An attic AC unit leaks through the ceiling when its condensate drain line clogs, the drain pan rusts through, or the float switch fails. Turn the AC off at the thermostat, catch the drip, and have both the HVAC system and the wet ceiling checked.

Slab leak warning signs in Phoenix-area homes

The main slab leak warning signs are an unexplained jump in the water bill, a warm spot on the floor, the sound of running water with everything off, and damp carpet or baseboards along interior walls. Confirm by checking whether the water meter moves when nothing is running.

Water where it shouldn't be?

Shut off the water, then call. One call connects you with an independent restoration company near you.

Fast call-back for active leaks

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